18
Mar 20
Important KeySavings Bank Customer Notice

 

Important KeySavings Bank Customer Notice

 

The well-being of our employees and customers is our number one priority. Due to the current concerns regarding COVID-19 (novel coronavirus), KeySavings Bank is implementing additional precautionary measures. The changes noted below will go into effect March 17, 2020 at noon. KeySavings Bank has no definite date to resume full access to our building, however our leadership team is meeting daily to monitor the situation and will continue to update our customers when new information is available.

WISCONSIN RAPIDS OFFICE:

Lobby CLOSED

Drive-Up Open from 7:30 a.m. to 5:00 p.m. Monday-Friday and 9:00 a.m. to noon Saturday

ATM available 24 hours a day

TOWN OF ROME OFFICE:

Lobby CLOSED

Drive-Up Open from 9:00 a.m. to 4:30 p.m. Monday-Friday and 9:00 a.m. to noon Saturday

ATM available 24 hours a day

 

Customers can continue all of their banking needs with KeySavings Bank the following ways:

New Accounts/Applying For A Loan: Customers wanting to open a new account or apply for a loan should call 715-423-6460 or 715-325-7900. Information can be taken over the phone, via the drive-up, customer appointments will be made on a case by case basis, and paperwork can be sent via the mail. Online loan applications are also available via our website at www.keysavingsbank.com.

Online and Mobile Banking: KeySavings Bank encourages our customers to utilize our online banking services and mobile banking. Our online banking services offer customers the ability to view their accounts, transfer funds, make payments, deposit a check remotely, use our bill pay services and apply for a loan.

Drive-Up and Night Deposit Box: The drive-up will remain available at both our Wisconsin Rapids office and the Town of Rome office. The night drop can be utilized 24 hours a day. Please feel free to utilize all 3 of the drive-up lanes. We will have several staff members available to assist you. Staff will be monitoring the night drop throughout the day and transactions will be processed as soon as possible.

ATMs: ATMs located at both offices will be available 24 hours a day for customer convenience.

Telephone/Email: KeySavings Bank will be available at 715-423-6460 (Wisconsin Rapids office) and 715-325-7900 (Town of Rome office). You can also contact us by using our website at www.keysavingsbank.com.

Safe Deposit Boxes (Lakes only): Available by appointment only.

KeySavings Bank would like to thank you for your patience during this period of uncertainty while we try to ensure the well-being of our employees and customers. We will continually keep you updated as new information becomes available.